FM3022 – Final Promotion Campaign Proposal
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Name:
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Robyn
Foxley
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Project
Title:
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Selfridges
Flower Service
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Market
Area:
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Homeware
Decoration/ Gifts and Occasional One off Pieces (Targeting 18-50 year olds)
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The Project and rationale:
Throughout
history plants and flowers have been
given significant meanings and symbolisms, creating a whole new
language that has evolved from the practice of giving and receiving flowers. The
popularity of floral language grew in Victorian times when it became an
expressive method of communication for both men and women. Not only did
flowers themselves have meaning, but their position was crucial too. (www.flowers.org.uk - 2012) Baring this in mind, ‘with a 52 per cent
increase in sales last year’ (www.thedrum.com - February 2013) the increasing rise of
floristry and one off floral trends is changing society, it’s time for bigger
brands such as Selfridges to step up their game and give new and innovative
reasons for consumers to visit their stores. The Selfridges Flower Service
would be completely unique giving a whole new outlook on flowers acting more
so as a physical attraction, a piece of art work and a symbol of expression which
would set them apart from competitors allowing themselves to become
recognised for not only the expansion of the brand but for their creative
outlook on plant decorations giving them more credibility and brand loyalty.
It is believed that flowers and plants have a huge impact on people’s lives, every true lover of
flowers knows they can mean different things to different people which is where this
idea comes into place. By presenting such product in a fashionistic manner
this will become a desired trend this will express
floral decoration, showing art
of arranging living or dried plant material for adornment of the body or home
or as a part of public ceremonies and religious rituals. (www.britannica.com- Jan 2013) The main features for
this would be bouquets, wearable fashion pieces, a magazine indicating all
flowers, pictures frames with or without the pieces.
Selfridges
is the perfect brand for this service due to constantly “responding to the changing retail
environment, the decline in usage of large out-of-town stores can be reversed
now.” (Mintel- November 2013). This would leave consumers no need
to shop else where having everything under the one roof.
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Objective
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Key Performance Indicator
(KPI) |
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Expand on the brands product area which will allow them to
venture into the floristry market.
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Set apart from competitors being recognised for this
service having another USP about them
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Inspire the target market to incorporate floral decoration
using innovative methods.
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To increase sales within this area and also for Selfridges
as a brand
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The success would be
measured by:
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Rise in Sales
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Social means/ promotional methods
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Personal feedback
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Consumer Action:
(IT5 – Feel, See, Do, Get, Share (choose which of the IT5 are the most important, Prioritise your IT relative to importance):
(IT5 – Feel, See, Do, Get, Share (choose which of the IT5 are the most important, Prioritise your IT relative to importance):
See it: Able to see the service in person and how the
florist service works (what it offers consumers)
Get it: Enabling customers to understand the concept of the
service for Selfridges showing how the brand is expanding into something new
due to the rise in the florist industry
Do it: Allowing consumers to become aware of the new
service/product encouraging people to try this out.
Share it: Word of mouth and publicity will spread
awareness for this new service
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